Location: United States
Business Model: Subscriptions, B2B
Category: Digital Operations Management, SaaS, Advanced Analytics and Visibility
Geographic Markets: World-Wide
PagerDuty, Inc. provides information technology (IT) alerting and incident management software. The company offers a SaaS-based IT on-call schedule management, alerting, and incident tracking solution that collects alerts from monitoring tools. It gives an overall view of monitoring alarms and alerts an on-duty engineer if there is a problem. PagerDuty’s solution enables users to add scheduling to existing monitoring solutions; alerts via SMS, phone, email, and iOS or Android push; and to respond or escalate issues via mobile device. PagerDuty, Inc. was founded in 2009 and is based in San Francisco, California.
PagerDuty makes money by charging monthly or annual fees from their customers for the use of their SaaS platform.
The Due Diligence Report for PagerDuty, prepared with crowd analysis and predictive algorithms, perfect for investment assessment, research and general in depth analysis.
Bessemer Venture Partners
PagerDuty’s offering is tackling the problem of incident resolution of development and IT operations, by combining the problems and their solution processes at a single point of monitoring. The company has integration to more than 150 software providers in order to achieve an effective product.
The SaaS solutions market is expected to record double digit growth in the upcoming years. If the company can leverage their position successfully, their revenues can see a boost and the company can become a household name in their field.
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