Location: United States
Business Model: Subscriptions, B2B
Category: Digital Operations Management, SaaS, Advanced Analytics and Visibility
Geographic Markets: World-Wide
PagerDuty is an operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle. Their SaaS-based solution empowers over 10, 000 small, mid-size and enterprise global customers such as Comcast, eHarmony, Slack and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience.
PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment.
PagerDuty makes money by charging monthly or annual fees from their customers for the use of their SaaS platform.
The Due Diligence Report for PagerDuty, prepared with crowd analysis and predictive algorithms, perfect for investment assessment, research and general in depth analysis.
Bessemer Venture Partners
T. Rowe Price
PagerDuty’s offering is tackling the problem of incident resolution of development and IT operations, by combining the problems and their solution processes at a single point of monitoring. The company has integration to more than 150 software providers in order to achieve an effective product.
The SaaS solutions market is expected to record double digit growth in the upcoming years. If the company can leverage their position successfully, their revenues can see a boost and the company can become a household name in their field.
PagerDuty was included in Deloitte Technology Fast 500 List of North America in 2016 and 2017. They took the 142nd spot on the list by recording a 771% growth in the last 3 years, from 2014 to 2017.
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